Head Spa Info

What to Expect at your Head Spa

Arrival Time: Arrive 5–10 minutes early to check in and sign the waiver form. Allow extra time for traffic and parking.

Parking: If street parking is unavailable, park in **City Square (orange building across from us)**. Pay for parking first, then get reimbursed at checkout.

Personal Belongings: Remove all accessories before service. Basket and hangers provided. *Please remove necklaces, bracelets, and rings for package 3.

Attire: A top is provided for your service. Strapless top optional. Men can remove shirts.

Massage Table: Reclines fully to 180°, includes back & foot heaters. Setup cannot be adjusted.

Package Inclusions:

Steamer Notice: Steamer can be loud; inform us if noise-sensitive.

Waterfall Treatments:** Package 2 & 3 have longer waterfall time for neck & head.

Facial Wash (Optional):** Makeup removal included; recommended to come makeup-free.

Standard Blow-Dry Included** (styling available for additional charge, call ahead).

Appointment Changes: Call at least 24 hours in advance.

Group Appointments: For 3+ people, notify 3–4 business days in advance.

Deposit Requirement: 20% deposit required; non-refundable but applied to service.

Head Spa Policy – Part 1

1. Cancellation Policy

Within 3 Days (72 hours)**: Cancel without penalty; deposit refundable.

After 3 Days**: Deposit non-refundable.

2. Rescheduling Policy

Within 3 Days (72 hours)**: Reschedule without penalty; deposit transferred to new date.

After 3 Days**: Deposit non-refundable; new deposit required.

3. Late Arrival Policy

Late arrivals lose equivalent service time; cannot accommodate full session if late. Full fee still applies.

Head Spa FAQs

1. What is a Head Spa?

Luxurious scalp & hair treatment with massage, cleansing, nourishing to improve scalp health, reduce stress, promote well-being.

2. How long does it take?

50, 70, or 90 minutes depending on package.

3. How often should I get it?

Every 2–4 weeks for best results.

4. Suitable for all hair types?

Yes, customized for any texture.

5. Sensitive scalp?

Yes, with gentle products & techniques.

6. What to wear?

Top provided; strapless top optional; men can remove shirts.

7. Helps with hair loss?

Can improve scalp health & circulation, potentially reducing hair fall.

Important Information About Head Spa Treatments

Who May Not Be Suitable:

1. Severe scalp conditions (psoriasis, eczema, open sores).

2. Allergies/sensitivities to hair/scalp products.

3. Recent scalp/head injuries.

4. Certain medical conditions (migraines, infections).

5. Back/neck problems (lying for 50+ minutes may cause discomfort).

6. Pregnancy (consult healthcare provider first).

7. Recent hair treatments (chemical straightening, perming, coloring).

Head Spa Policy – Part 2

4. No-Show Policy

No-shows forfeit deposit.

Repeat no-shows may face booking restrictions & must pay deposit upfront.

5. Emergency Cancellations

Contact ASAP; reviewed case-by-case.

6. Deposit Information

20% of service cost required to secure appointment; applied to service.

7. Policy Agreement

Booking confirms agreement to these policies.